There are 2 ways I’ll obtain personal information from you as client:
You make an enquiry
If you do this, I’ll normally need your name and contact details so that I can get back to you. I rely on legitimate interests for this. Once I’ve handled your enquiry, I’ll delete your personal data unless you sign up to my mailing list.
You sign up to my mailing list If you do this I will only retain your name and email address in order to contact you and an external IP address to register the opt-in. I rely on your consent for this, and you’ll always have the option to unsubscribe and withdraw that consent.
You buy one of my services
If you do this, I’ll often need your name, address, organisation, and payment details. I rely on the contract basis for this, as well as complying with a legal requirement (tax). I have an obligation to keep financial records to 7 years, and may need to pass the details over to my accountant. Once we’ve finished working together I’ll keep hold of your details for a maximum of 7 years, as I may develop new services or offers that will be of interest to you. I rely on legitimate interests for this, but you can opt-out of this at any time by sending me an e-mail. At a project’s conclusion, I might ask you for a review that I can use to promote my services, but that’d only be with your consent.
If you contact me via LinkedIn, Twitter or Facebook, I’ll process your information in line with ‘1’ above. However, I’d suggest you read their privacy policies too.
How your personal data is stored
I use a variety of applications in order to provide a service to you, who act as processors of your personal data. Where possible, these are accessed via Two-Factor Authentication as an additional layer of security.
I use a variety of services on Google Suite, including:
This website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. I use reports provided by Google Analytics to help understand website traffic and webpage usage.
Your Rights under GDPR
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
In certain circumstances, you have the following data protection rights:
The right to access the information I have on you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that I restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information I have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where I rely on your consent to process your personal information.
Please note that I’ll probably need you to verify your identity before responding to such requests.
If at any point you want to complain, please contact me in the first instance. However you always have the option to contact the Information Commissioner’s Office via www.ico.org.uk. I’d always prefer to sort it amicably between us though.
Links to Other Sites
This website contains links to other sites that are not operated by me. You’ve just seen some above. If you click a third party link, you will be directed to that third party’s site.